TAFE NSW Glendale Upskills Local Mai-Wel Disability Workers

TAFE NSW Glendale Upskills Local Mai-Wel Disability Workers

In the ever-evolving disability services sector, training, retraining and upskilling staff is an important exercise in remaining relevant. 

Combatting competition for well-qualified staff is also increasingly vital, with the Department of Jobs and Small Business predicting the sector will have ‘very strong growth’ in employment over the next five years. 

What is most crucial however, is embarking on training efforts to ensure you provide the best possible service to the local community. And that is why Hunter Valley disability services provider The Mai-Wel Group has partnered with TAFE NSW Glendale to carry out an upskilling project. 

The Mai-Wel Group provides services and initiatives to more than 1,900 people across seven Local Government Areas. It employs 470 staff and, through TAFE NSW, 29 of these are now furthering their skills and knowledge in disability services, and 14 in youth work. 

Mai-Wel People and Performance Facilitator, Cathy O’Brien, said it is important for Mai-Wel staff to have access to professional development opportunities. 

“We are happy to work with TAFE NSW to provide our staff with training, to ensure our staff have the best knowledge possible to provide the highest quality of service to our participants,” Ms O’Brien said. 

“Training opportunities like this ensure that Mai-Wel continues to be a provider of choice across our many and varied services Hunter-wide.” 

TAFE NSW Acting Head of SkillsPoint, Health, Wellbeing & Community Services, Carina Robinson says the organisation is pleased to deliver training tailored to a business that plays an essential support role in the community. 

TAFE NSW is proud to deliver training to an industry that empowers people with a disability and their carersWith the National Disability Insurance Scheme expected to provide services to an estimated 460,000 Australians by 2020 through improved access to disability services, the sector is in a substantial growth phase,” said Ms. Robinson. 

“The disability and aged services sector now numbers more than 175,000 employees and our research forecasts that to increase by over 10% in the three years to 2021. The significance of training is clear. And with the sector continuing to evolve and improve its practices, skills and knowledge requirements continue to advance. 

“TAFE NSW provides innovative business-to-business training to an increasing number of small to large businesses via TAFE Enterprise. We know that ongoing training and professional development is not only critical to operating an efficient, best-practice business, it is vital in keeping staff engaged. 

“We are happy that our training partnership with Mai-Wel is equipping many key community workers to be skilled workers of the future within the disability services sector.” 

IMAGE | The Mai-Wel Group receive upskilling through Glendale TAFE 


TAFE NSW is Australia’s largest training and education provider with more than 500,000 enrolments and 1,200 courses. As an education innovator, we’re focused on shaping the future through state-of-the-art facilities, systems, technology and teachers. Our graduates are equipped for the jobs of today and the careers of the future.

TAFE NSW offers the best of campus-based delivery as well as flexible, online and work-based learning. Collaboration, diversity and the strong relationships between our locations contribute to and magnify the value of TAFE NSW and importantly, the benefits that we deliver to communities and the economy of NSW.


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