peoplefusion offer 12-month guarantee

peoplefusion offer 12-month guarantee

Hunter recruitment firm peoplefusion have recently launched a 12-month guarantee for permanent recruits – a local industry first.

After conducting research with candidates and clients, peoplefusion Directors Sally Bartley and Ali Kimmorley found that 97 per cent of all peoplefusion placements have retention rates within clients’ businesses of well over one year. In addition, ,any candidates placed over five and 10 years ago have now become clients.

“Of course it is very rare that a candidate does not perform as expected, however clients have told us a longer guarantee gives them peace of mind and value for money” Sally said.

“Recruitment industry commentators and business experts have long argued that the service philosophy of recruitment firms must change to more closely reflect client needs.”

The peoplefusion team believe a 12-month guarantee will better allow businesses time to assess, develop and invest time in their new recruits, creating a better experience for both employees and employers. Then should the candidate not perform as expected, the role will be refilled free of charge.

“The industry standard for a recruitment guarantee is three months, shorter than the standard probationary period which makes it difficult for Hunter businesses to accurately assess their new recruits’ long term suitability,” Ali said.

“We feel very comfortable offering a 12-month guarantee based on our track record for service. We would like to see the reputation of the recruitment industry improve and hope that other firms will follow suit.”


peoplefusion is a Newcastle-based agency with a reputation for punching above its weight. Founded in 2007 by Ali Kimmorley and Sally Bartley, whose partnership started in the primary school playground and has since grown to be one of the strongest in the Hunter Valley region, peoplefusion offers temporary, contract and permanent recruitment solutions, specialising in professional services roles. Having been described as “set[ting] the cat among the pigeons” when they introduced an industry-first 12-month placement guarantee in 2014, Ali and Sally are passionate about innovation and raising the bar in the recruitment industry.

peoplefusion specialises across Business Support Services, Accounting, Finance & IT, HR, Marketing & Communications, Executive & Management and Engineering & Technical recruitment.

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