Two not-for-profit organisations have recently released their findings on a brand-new solution for business process automation created by Newcastle-based software development company Cypher IQ.

NSW Rural Doctors Network (RDN) and STARTTS (the NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors) have both successfully adopted the new technology, which they say has radically improved their business processes.

RDN reports that Cypher IQ’s tech solution has been instrumental in transforming the productivity, efficiency and transparency of their finance department – particularly in relation to purchase orders, invoice processing, and employee claims.

Their travelling staff needed to be able to more easily complete administrative paperwork like purchase orders, accommodation and travel costs while on the road. With the company’s paper document burden steadily increasing, they also wanted to cut down on spiralling costs and associated environmental burdens.

Cypher IQ were able to deliver a portal which staff could log into and complete all their claims and transactions online.

Chief Financial Officer at RDN, Phillip Brackfrod, said that with Cypher IQ’s help key business functions have become more efficient and effective.

“Cypher IQ has transformed our key business functions from paper-based manual processes into automated digital ones,” Phillip said.

“It’s given us a highly efficient system for managing and approving claims and improving expenditure transparency – and most importantly, it’s adapted seamlessly with our existing MYOB system.”

STARTTS Accounts Payable Officer, Marg Grierson, agreed that the new software has created tremendous improvements for her organisation as well.

“Being a non-profit, we have a fairly complex approval process – yet our old paper-based accounts payable processes were outdated and cumbersome, requiring multiple sign-offs,” Marg said.

“Documents also had to be shipped, faxed and emailed everywhere, greatly increasing the probability of loss.”

Cypher IQ implemented an accounting app that provided STARTTS with an online audit trail so that nothing could ever again be lost.

Users can now easily see every invoice in the system, along with who it’s with and how long they’ve had it, speeding up approval processes, safeguarding records and greatly improving both transparency and accountability.

The customisation of the program was reported to be a great aspect of the new technology system, according to the STARTTS team.

Cypher IQ founder, Cameron Lawes, said the reaction to the findings was incredibly humbling for him and the team who’ve worked hard on providing these new technologies.

“I’m incredibly heartened to hear the impact of this new technology on STARTTS’ and RDN’s business processes,” Cameron said.

“We’re here to help these types of companies make the transformation to the paperless office, and I’m proud that our innovative automation tools are already having such a positive effect to support the important work of these organisations.”

Cypher IQ headquarters are currently based out of Floraville near Belmont.

IMAGE | Cypher IQ founder, Cameron Lawes.