Newcastle founder Brodie Duncan launches Inclusable – an innovative AI-powered event discovery and ticketing platform,designed to give all Australians, including those with disability, neurodivergence, temporary injuries or mobility needs, the confidence they need to attend an event.
NEWCASTLE, NSW – In 2015, Newcastle’s Brodie Duncan suffered a major workplace accident that led to years of surgery, recovery and hard-won perspective. Today, with around 10% function in his right arm, he’s channelling everything that experience taught him into something he believes the events industry has needed for a long time.
Inclusable is an AI-powered event and venue platform designed to make accessibility information clearer, more transparent and easier to trust for all Australians – particularly people with disability and diverse accessibility needs, such as parents with prams, neurodivergent individuals and the elderly, while providing a smarter, lower-cost ticketing platform for event organisers.
The problem Inclusable solves is deceptively simple: finding out whether a venue or event is actually accessible is, for millions of Australians, an exhausting and often fruitless exercise.
A website might say ‘wheelchair accessible’ – but that tells you almost nothing. Is there accessible parking? Step-free entry? Usable bathrooms? Quiet areas? Too often, people with disabilities spend hours searching, calling, and second-guessing, only to arrive and find the reality doesn’t match the promise.
“You can start feeling excluded and anxious before you even leave home. In a world powered by technology, why is accessibility information still so fragmented, vague, and unreliable? It shouldn’t require detective work just to attend an event confidently,” Founder, Brodie Duncan said.
Brodie’s own story sits at the heart of Inclusable. The 2015 accident required a nine-hour operation and was followed by nine further surgeries over two years as he worked to regain function and long-term stability. What the experience gave him, beyond the physical challenge, was a firsthand understanding of what it means to feel uncertain about the world around you.
“That experience completely changed the way I see the world,” Brodie said. “It made me realise that disability and accessibility is not just about the injury itself – it’s also about how environments, systems, businesses and communities either support you or unintentionally exclude you.”
The idea for Inclusable crystallised through conversations with a close friend who shared similar frustrations, and Brodie’s growing conviction that the disability community wasn’t lacking enthusiasm for concerts, festivals, sporting events or community experiences – it was lacking reliable information.
“We realised the issue wasn’t a lack of interest from people with disability,” he said. “It was a lack of transparency, consistency, and confidence around accessibility information.”
How Inclusable works
Inclusable operates as a sophisticated event discovery app built on a proprietary accessibility intelligence layer. Utilising advanced AI, the platform automates event population and performs intelligent venue accessibility matching, to ensure users receive highly accurate, personalised data.
For event-goers, it provides detailed, practical venue and event information – not a vague tick-box, but real answers to real questions. For event organisers and venues, it offers a smarter, lower-cost ticketing platform that actively connects them with audiences seeking accessible experiences.
“Compliance is the minimum standard, not the end goal. True inclusion is about creating experiences where people genuinely feel welcome, comfortable, respected, and empowered to participate,” Brodie said.
Built to be accessible and transparent – including the price
One of Brodies’s priorities from day one was ensuring accessibility would never be gated behind expensive fees. The platform is free for users and free for venues and organisations to create listings. Inclusable operates on a commercially sustainable model by keeping ticketing fees highly competitive, drastically reducing overhead costs and providing commission rates that keep pricing significantly lower for event organisers.
The long-term vision extends well beyond ticketing. Inclusable is being built as accessibility infrastructure – with planned API and SaaS revenue streams that will allow councils, venues, and event operators to integrate standardised accessibility intelligence directly into their own digital platforms.
A Hunter Valley founder with national ambition
While Brodies’s sights are firmly set on a national and ultimately global platform, Inclusable’s roots are firmly in the Hunter. However, the platform’s national footprint is already rapidly expanding, with over 950 events nationally already on the platform, more than 150 accessibility-verified events and venues actively onboarding across the country.
The Newcastle-based founder sees the region’s events and hospitality sector as a natural proving ground for the platform and is proud to be building something significant from regional NSW.
“If Inclusable helps someone regain confidence, reconnect socially, attend a concert with friends, or simply feel included again, that’s incredibly powerful,” Brodie said. “Technology can sometimes feel impersonal, but moments like that are deeply human. That’s why I’m building this.”
Inclusable is available now on IOS and Android via the App Store and Google Play, and at inclusable.com.au. Venues and event organisers in the Hunter Valley and across Australia are invited to create a free listing and join the platform.
IMAGE | Newcastle founder Brodie Duncan launches Inclusable
