Colourworks Australia is a leading supplier of business technology hardware, document management software and technical services. The business has been operating for over 30 years and supports more than 1,500 businesses from five office locations in the Central and Northern Coastal regions of New South Wales.

Colourworks has developed a strong business through a growing demand in their solution-based approach.

Sales Manager, Shane Smith said their success is largely driven by their commitment to continually sourcing, supplying and supporting the latest technology for their clients.

“Many of our current clients praise our quality of service and ease of doing business, which has in turn resulted in a lot of new customers coming from referrals,” Shane said.

“We offer such a wide range of services and products to a wide range of industries – from small locally based companies to large multi-national firms”.

Colourworks works closely with its clients, focusing on improving business efficiencies. Central to this is the digitisation of business processes that has become increasingly important for all businesses to maintain competitive.

One such company that Colourworks has provided enhanced processing for is Glencore’s shared service division, which looks after more than 50 of the company’s businesses, projects and mines. With a high volume of transactions and a lean team, Colourworks developed and deployed a software automation program that extracted information from emailed and scanned invoices. This information is then directly pushed into Glencore’s purchase to pay process. This allows Glencore’s shared services team to focus on only correcting exceptions, rather than having to process all of the transactions manually.

Colourworks’ deployed system has helped improve both the efficiency and accuracy of their operations.

“In our experience, we are finding more and more businesses are investing in technology to enhance their operations. With the benefits that technology now provides, it makes good business sense to look at where technology can be deployed to increase the effectiveness of staff and reduce waste,” Shane said.

Investment in business technology and related services can be a critical gateway to improving overall business productivity and efficiency, and improve both customer and supplier relationships.

IMAGE | Colourworks’ premises.