Employees are your greatest asset. It’s a simple truth that rings true and transcends industries and borders throughout the world.
For businesses looking to gain that edge over the competition, employee training and development becomes one of the most important investments your business can make. Depending on the nature of the organisation, training and development can be done in-house, however there are some instances where a Registered Training Organisation is essential for independently teaching and assessing certain skills.
For industries like mining, construction, shipping and trades all prevalent in the Hunter region, the need for training and certification is always there.
Some of the key considerations you need to keep in mind when selecting an appropriate training provider are:
- Does the training provider have local knowledge about the industry?
- What is the total cost?
- Are you dealing directly with a Registered Training Organisation or a third party working on an agreement with an RTO?
- Do you know exactly what you want the outcome to be from engaging a training provider?
Once you have thought about some of these key points, it’s time to start talking with training providers.
What are the signs of a good training provider?
Good training providers recognise the importance of putting their customers (that is, the people they train) first. As is the case with any service offering, you are likely to find training providers that go above and beyond to make sure your needs are met, and conversely you may come across some providers that are doing as little as they can get away with.
Approach your training provider before committing and don’t be afraid to ask a few questions and get them to provide all the information you and your team will need. If this presents a problem, it could be a red flag that they aren’t overly enthusiastic about the actual training either.
How do you know what training is required?
Do your research first. Contact industry bodies and confirm the regulations that govern your organisation so that you aren’t paying for the wrong training and accreditation. You don’t want to be paying for training that isn’t relevant to your business, and you certainly don’t want to jeopardise insurance by not having employees with appropriate training.
What are some sources for finding the right training provider?
Asking around with people you know that have managed similar businesses to yours is always a good start. You can also take a look at a full list of RTO’s on the national register on training.gov.au and access some useful resources on SafeWork NSW’s website.
At the end of the day, training and accreditation should be seen as a necessity for ensuring the safety of your workers, but also as an investment in a productive and prosperous future for your organisation.